SOUTHERN AFRICA EDITION

SOUTHERN AFRICA'S LEADING SUMMIT ON DIGITAL BANKING TRANSFORMATION

10 MARCH 2021. ONLINE

DIGIBANK AFRICA SERIES

DIGIBANK SOUTHERN AFRICA

DigiBank Southern Africa is Southern Africa's leading event on digital banking transformation.
As the world finally sees light at the end of the tunnel, how will digital banking evolve in 2021 and what are the strategies and innovations that will enable banks to emerge stronger from the pandemic? Join industry leaders online at DigiBank Southern Africa for a full day of ideas and insights as they seek to redefine - and reimagine - the future of banking in the post-COVID era.

Connect, meet, collaborate - welcome to DigiBank!

WHY ATTEND

Experience the power of community

01.

Network with your peers

Join an exclusive, invitation-only community and meet people who understand your priorities and are facing the same challenges.

02.

Learn and collaborate

Access the collective expertise of your true peers all in one place. Learn about emerging trends, validate your strategy and leave with a solid action plan.

03.

Discover new innovations

Discover the latest innovations to help drive your digital transformation journey. Compare innovative technology that will add the most value to your business.

04.

Stay safe, stay green

Attend from the comfort of your home or office, using your favourite device. No borders, no travel restrictions, and no damage to the environment.

WHAT'S ON

Summit features

KEYNOTES
Trail-blazing keynotes from the industry’s leading minds.
LIGHTBULB MOMENTS
Ideas and insights from innovators shaping the future of finance.
FIRESIDE CHATS
Curated debates on the industry’s hottest topics.
SOFA SESSIONS
Group breakouts for more focussed conversations.
DIGITAL BOOTHS
A virtual showcase of the latest digital banking innovations.
HIGH-IMPACT NETWORKING
World-class networking via live text and video chats.

join THE industry's top MINDS

WHO SHOULD ATTEND

CEO/COO
CIO/CTO
Chief Digital Officer
Head of Innovation
Head of Transformation
Head of CX
Chief Data Officer
Head of Payments
Head of Info Security

what to expect

A highly focused audience

200

DELEGATES

100

BANKS & Fi's

30

SPEAKERS

15

COUNTRIES

LEARN FROM THE BEST

SERIES SPEAKERS

Chris Skinner

CEO
THE FINANSER

Jim Marous

OWNER/CEO
digital banking report

Lance Mambondiani

CEO
BANKABC

Nvalaye Kouroumo

CHIEF DIGITAL OFFICER
ECOBANK
VIEW ALL SPEAKERS

LEARN FROM THE BEST

MEET OUR SPEAKERS

Join the industry leaders

GRAB YOUR SPOT NOW

Register

THE AGENDA

All times in South African Standard Time (UTC+2). Speakers and times subject to change

1000 - 1005

Opening Remarks

1005 - 1020

Keynote Interview

Digital Banking is only 1% Done

David Brear, CEO, 11:FS

1020 - 1035

Networking

1035 - 1050

Keynote Interview

Reimagining Banking

Luis Teles, CEO, Standard Bank Angola

1050 - 1115

Fireside Chat

Beyond the Pandemic: What's Next for Digital Banking in Africa

  • What are the top trends that will continue to shape banking post-pandemic?
  • How are Southern African banks tackling digital transformation?
  • What new technologies are critical to delivering the digital experience consumers expect?
  • How can banks respond to pressure from Fintechs and digital-only challengers, and how can they foster a culture of innovation?
  • As a digital banking leader, what are your top priorities for the next 12-18 months?

Dido wa Kalonji, Chief Information Officer: RSA,UBS
Stelios Papadakis
, Group Head of Business Technology, ABC Holdings
Dylan Piatti, Managing Director, Africa, The Advantage Group
Corné Janse van Rensburg, Head of Business Enablement, WesBank
Reynold Zembe, Group Innovation Manager, FBC Bank Limited

1115 - 1130

Lightbulb Moments

Leveraging the Power of Behaviour in Digital Banking

How banks can use behavioural for criminal detection in digital banking in multiple ways; giving insight into whether it is really the customer opening or operating the account and whether they are acting under duress. Looking at customer behaviour on smartphones gives us new insights in a frictionless way which can used to create a better user experience

Iain Swaine, Head of Cyberstrategy EMEA, BioCatch

1130 - 1145

Innovation Unplugged

Iain Swaine, Head of Cyberstrategy EMEA

1145 - 1200

Lightbulb Moments

Effective Digital Engagement in the Age of Digital Transformation of the Banking Industry

Digital transformation has become a priority due to pandemic-related uncertainties across the entire world. In our session we will explore the opportunities this crucial change brings to banking in Southern Africa via omni-channel marketing automation.

Kerim Alain Bertrand, SVP, Global Head of Sales & Marketing, SmartMessage
Murat Guner, Regional Sales Manager, MEA, SmartMessage

1200 - 1230

Fireside Chat

Future-Proofing Your CX for a Post-Covid World (Part 1)

  • How can banks deliver personalised experiences that drive value for both bank and customer?
  • Transforming the onboarding experience: What are the best practices?
  • What should banks look for in a customer data platform?
  • How can banks balance customer experience with security?
  • Will COVID-19 have a lasting effect on branch design?

Kerim Alain Bertrand, Global Sales & Marketing Director, SmartMessage
Tawanda Chatikobo
, Head Digital Strategy & Innovation, NedBank
Sergio De Sousa
, Digital Transformation Head, FNB Namibia
Chavunga Lungu
, Head of Customer Service, Retail Banking, ABSA Zambia

1230 - 1245

Innovation Unplugged

Malay Harsha, VP Marketing, CleverTap

1245 - 1315

Fireside Chat

Future-Proofing Your CX for a Post-Covid World (Part 2)

  • How can banks deliver personalised experiences that drive value for both bank and customer?
  • Transforming the onboarding experience: What are the best practices?
  • What should banks look for in a customer data platform?
  • How can banks balance customer experience with security?
  • Will COVID-19 have a lasting effect on branch design?

Brighton Chiwera, Country Transformation Manager, BancABC Zimbabwe
Malay Harsha, VP Marketing, CleverTap
Elisio Mabasso, Head of Digital Transformation, Standard Bank Mozambique
Sam Mohatle, Head of Digital Banking, FNB Lesotho

1315 - 1400

Networking

1400 - 1415

Keynote Interview

Making Fintech Partnerships Work

Matteo Rizzi, Venture Partner, Bamboo Capital Partners

1415 - 1430

Lightbulb Moments

Harshavardhan Pusala, Managing Director, Techurate

1430 - 1500

Fireside Chat

The Future is Open: How to Lead in the API Economy

  • Catalyst or inhibitor: how has Covid-19 affected the growth of the API economy?
  • The dawn of new business models: how can banks navigate their changing role in the market?
  • Creating a mutually beneficial relationship: what should each party bring to the table?
  • Planning your next steps: What are the strategies that will enable success in the open ecosystem
  • To what extent is owning the customer relationship the sole key to success in open banking?

Barbara Chinzunza, Head Digital Transformation, Steward Bank Zimbabwe
Edward Iluba, Head of Digital Banking, Standard Chartered Bank Zambia
Clifford Mutibvu, Head, Digital Banking, Nedbank Zimbabwe Limited

1500 - 1530

Fireside Chat

Reimagining SME Lending for the Next Normal

  • Using technology to spur SME lending across Africa
  • The deployment of a digital-first SME lending strategy
  • Creating a fast and seamless onboarding experience for SME customers
  • Rise of tech players and alternative financing platforms
  • Beyond-banking ecosystem offerings: How to thrive in an ecosystem

Daniel Makata, Head of Mobile and Digital Business, FINCA Malawi
Angel Setumo, Head of Strategy & Innovation, Letshego Botswana
Faheem Ali, Chief Risk Officer, Musoni

1530 - 1600

Fireside Chat

Data-Driven Banking: From Vision to Reality

  • How effective are your current data and analytics initiatives?
  • What trends will most impact how you utilise data and analytics in 2021 and beyond?
  • Variety, velocity, volume: how can banks get the most value from big data by managing the three ‘v’s
  • The legacy systems challenge: to what extent can data analytics be optimised without a major legacy overhaul?
  • Envisioning the future of the open data economy: where will things move from here

Camilo Amarcy, Head of Data Analytics & Strategy, ABSA Moçambique
Maciej Kaliszka, Chief Data Officer, Corporate & Investment Banking, ABSA
Francis Mumbi, Head, Data Office, Stanbic Bank Zambia
Yudhvir Seetharaman, Head of Analytics, FNB South Africa

1600 - 1605

Closing Remarks and End of Summit

LEARN FROM THE BEST

MEET OUR SPEAKERS

Elliott Gotkine
Summit Host
International Journalist
Summit Host
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