Registration

Opening Remarks

Lightbulb Moments

Banking Reimagined: Navigating the Emerging Trends

• What are the latest disruptive technologies shaping the future of banking in Africa?
• How are regulatory changes and initiatives impacting the digital banking landscape in Africa?
• What are the emerging business models and strategies for African banks to stay ahead of the curve?
• How can the bank-fintech partnership paradigm be transformed to ensure better alignment and faster time-to-value?

Lightbulb Moments

Innovating for Inclusion: The Role of Digital Banking

• How can digital banking in Africa bridge the financial inclusion gap and serve unbanked populations?
• What innovative digital financial services are driving financial inclusion in Africa?
• What regulatory and infrastructure challenges need to be addressed for widespread adoption of digital financial services in the continent?

Networking Break

Lightbulb Moments

The CX Battleground: Building a Customer-Centric Bank

• How can banks reframe their CX design strategy and transform fragmented experiences into smooth undivided flows?
• What are the key challenges banks face in providing a seamless omnichannel experience?
• How can banks strike the right balance between convenience and protecting sensitive customer information?

Lightbulb Moments

The Power of Insights: Building a Data-Driven Bank

• What are the emerging trends and innovations in the data & analytics space in banking?
• What are the key elements of a modern data & analytics strategy for banks to achieve measurable outcomes?
• How can digital leaders overcome resistance, foster a data-driven culture, and obtain stakeholder buy-in?

Lightbulb Moments

Networking Lunch

Lightbulb Moments

What's Next: Innovation in Payments

• How are emerging technologies, such as blockchain and cryptocurrencies, reshaping the future of payment systems and transactions?
• What innovative payment solutions are being developed to address the evolving needs of consumers and businesses?
• How can incumbent banks collaborate with fintechs to create new opportunities for seamless, secure, and efficient transactions?

Lightbulb Moments

Building the Pillars of Digital Trust: Framework for Success

• What factors are driving the increasing importance of digital trust in both society and banking?
• What is the current outlook for digital trust, and why is a shift in approach necessary to address new challenges?
• How can banks establish and maintain the trust of customers and stakeholders in the rapidly evolving digital landscape?

DigiBank Awards

End of Summit